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Vendor mfajfr
Package daktela-api
Short Description API for communication with Daktela
License
FAQ
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Informations about the package daktela-api Daktela API
Documentation
Daktela API
Installation
Using
Connection
Fetch
Loading group of records.
Read
Loading specific record
Relations (HasMany)
Loading records related to one record
Legend
:white_check_mark: ... Implemented
:x: ... Not implemented
:no_entry_sign: ... Not available
Models
Basic methods
Namespace
Model
Fetch
Create
Read
Update
Delete
Account
Account
:white_check_mark:
:x:
:x:
:x:
:x:
"
AccountSnapshot
:white_check_mark:
:no_entry_sign:
:x:
:no_entry_sign:
:no_entry_sign:
Activity
Activity
:white_check_mark:
:x:
:white_check_mark:
:x:
:no_entry_sign:
ActivityCall
ActivityCall
:white_check_mark:
:x:
:white_check_mark:
:no_entry_sign:
:no_entry_sign:
"
ActivityCallChannel
:white_check_mark:
:no_entry_sign:
:white_check_mark:
:no_entry_sign:
:no_entry_sign:
"
ActivityCallRecording
:x:
:x:
:x:
:x:
:x:
ActivityChat
ActivityChat
:white_check_mark:
:x:
:x:
:x:
:no_entry_sign:
"
ActivityChatMessage
:white_check_mark:
:x:
:x:
:no_entry_sign:
:no_entry_sign:
ActivityEmail
ActivityEmail
:white_check_mark:
:no_entry_sign:
:white_check_mark:
:x:
:no_entry_sign:
"
ActivityEmailFile
:x:
:x:
:x:
:x:
:x:
ActivityFbm
ActivityFbm
:x:
:x:
:x:
:x:
:x:
ActivitySms
ActivitySms
:white_check_mark:
:no_entry_sign:
:x:
:x:
:no_entry_sign:
Blacklist
BlacklistDatabase
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
"
BlacklistNumber
:x:
:x:
:x:
:x:
:x:
CampaignRecord
CampaignRecord
:white_check_mark:
:x:
:x:
:x:
:x:
"
CustomField
:x:
:x:
:x:
:no_entry_sign:
:x:
"
CustomFieldScheme
:x:
:x:
:x:
:x:
:x:
"
Snapshot
:white_check_mark:
:x:
:x:
:x:
:x:
Contact
Contact
:white_check_mark:
:x:
:x:
:x:
:x:
"
ContactSnapshot
:white_check_mark:
:no_entry_sign:
:x:
:no_entry_sign:
:no_entry_sign:
CrmRecod
CrmRecord
:white_check_mark:
:x:
:x:
:x:
:x:
Database
Database
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Event
Event
:white_check_mark:
:x:
:x:
:x:
:x:
Group
Group
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Music
Music
:x:
:x:
:x:
:x:
:x:
Pause
Pause
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Profile
Profile
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
QAForm
QAForm
:white_check_mark:
:x:
:x:
:x:
:x:
Queue
Queue
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
"
QueueProfile
:x:
:x:
:x:
:x:
:x:
Recording
Recording
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Role
Role
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Status
Status
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Template
Template
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
"
File
:x:
:x:
:x:
:x:
:x:
Ticket
Ticket
:white_check_mark:
:x:
:x:
:x:
:x:
TicketCategory
TicketCategory
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
TicketSla
TicketSla
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
Timegroup
Timegroup
:x:
:x:
:x:
:x:
:x:
Transcript
Transcript
:white_check_mark:
:no_entry_sign:
:x:
:x:
:no_entry_sign:
User
User
:white_check_mark:
:x:
:white_check_mark:
:x:
:x:
"
UserOptionsFields
:x:
:x:
:x:
:x:
:x:
Wallboard
Wallboard
:white_check_mark:
:x:
:x:
:x:
:x:
Account/Account
HasMany
HasOne
Activity
:x:
TicketSla
:x:
Ticket
:white_check_mark:
User
:x:
Record
:white_check_mark:
CustomField
:x:
Contact
:white_check_mark:
Snapshot
:white_check_mark:
Attachment
:x:
Synchronization
:x:
Account/AccountSnapshot
HasMany
HasOne
Account (account)
:x:
User (user)
:x:
TicketSla (sla)
:x:
CustomField (customFields)
:x:
User (created_by)
:x:
Activity/Activity
HasMany
HasOne
Status
:white_check_mark:
Ticket (ticket)
:x:
RT User
:x:
Queue (queue)
:white_check_mark:
Attachment
:x:
User (user)
:white_check_mark:
Channel
:x:
Contact (contact)
:white_check_mark:
Recording
:x:
NpsSurvey (survey)
:x:
Statuses
:white_check_mark:
CampaignRecord (record)
:x:
User (created_by)
:x:
ActivityCall/ActivityCall
HasMany
HasOne
Activity
:white_check_mark:
Queue (id_queue)
:white_check_mark:
Transcript
:white_check_mark:
User (id_agent
:white_check_mark:
ActivityCallChannel
:white_check_mark:
Contact (contact)
:white_check_mark:
ActivityCall/ActivityCallChannel
HasMany
HasOne
ActivityCall (call)
:white_check_mark:
User (user)
:x:
Extension (endpoint)
:x:
Activity (activity)
:white_check_mark:
ActivityCall/ActivityCallRecording
ActivityChat/ActivityChat
HasMany
HasOne
Message
:white_check_mark:
Queue (queue)
:white_check_mark:
Flow
:x:
User (user)
:white_check_mark:
Activity (activities)
:white_check_mark:
Contact (contact)
:white_check_mark:
ActivityChat/ActivityChatMessage
ActivityEmail/ActivityEmail
HasMany
HasOne
Attachment
:white_check_mark:
Queue (queue)
:white_check_mark:
Activity
:white_check_mark:
User (user)
:white_check_mark:
Contact (contact)
:white_check_mark:
ActivityEmail/ActivityEmailFile
HasMany
HasOne
ActivityEmail (email)
:x:
ActivityFbm/ActivityFbm
HasMany
HasOne
Message
:x:
Queue (queue)
:x:
Activity
:x:
User (user)
:x:
Flow
:x:
Contact (contact)
:x:
FlowContact (fbm_contact)
:x:
ActivitySms/ActivitySms
HasMany
HasOne
Message
:x:
Queue (queue)
:white_check_mark:
Activity
:white_check_mark:
User (user)
:white_check_mark:
Flow
:x:
Contact (contact)
:white_check_mark:
Blacklist/BlacklistDatabase
HasMany
HasOne
Queue
:white_check_mark:
Number
:white_check_mark:
Blacklist/BlacklistNumber
HasMany
HasOne
BlacklistDatabase
:x:
User
:white_check_mark:
CampaignRecord/CampaignRecord
HasMany
HasOne
Status
:white_check_mark:
User (user)
:white_check_mark:
Snapshot
:white_check_mark:
Queue (queue)
:white_check_mark:
Activity
:white_check_mark:
Database (database)
:white_check_mark:
CustomField (customFields)
:x:
Database (database)
:white_check_mark:
CampaignRecord/CustomField
CampaignRecord/CustomFieldScheme
CampaignRecord/Snapshot
HasMany
HasOne
Status
:white_check_mark:
CampaignRecord (record)
:white_check_mark:
CustomField (customFields)
:x:
User (user)
:white_check_mark:
Queue (queue)
:white_check_mark:
User (created_by)
:white_check_mark:
Contact/Contact
HasMany
HasOne
Activity
:x:
Ticket
:white_check_mark:
Record
:white_check_mark:
Snapshot
:white_check_mark:
Attachment
:x:
Facebook contact
:x:
Synchronization
:x:
Contact/ContactSnapshot
HasMany
HasOne
Contact
:x:
Account
:x:
User (user)
:x:
CustomField
:x:
User (created_by)
:x:
CrmRecord/CrmRecord
HasMany
HasOne
Snapshot
:x:
Type
:x:
Attachment
:x:
Contact
:x:
User
:x:
Account
:x:
Ticket
:x:
Status
:x:
CustomField
:x:
Database/Database
HasMany
HasOne
Queue (queue)
:white_check_mark:
Event/Event
HasMany
HasOne
Profile
:white_check_mark:
Event (event)
:x:
Handler
:x:
Group/Group
HasMany
HasOne
Profile
:white_check_mark:
Member
:white_check_mark:
Pause/Pause
HasMany
HasOne
Profile
:x:
Profile/Profile
HasMany
HasOne
Queue
:white_check_mark:
User (assigned)
:white_check_mark:
User
:white_check_mark:
TicketCategory
:white_check_mark:
Profile
:white_check_mark:
Role
:white_check_mark:
QAForm/QAForm
HasMany
HasOne
Queue
:x:
Question
:x:
Queue/Queue
HasMany
HasOne
Profile
:white_check_mark:
Recording (recording_user(options))
:white_check_mark:
Status
:white_check_mark:
Recording (target_before(options))
:white_check_mark:
Template
:white_check_mark:
Recording (target_join(options))
:white_check_mark:
QAForm
:x:
Timegroup (timecondition(options))
:x:
BlacklistDatabase
:white_check_mark:
Music (music(options))
:white_check_mark:
CustomField
:x:
Ivr (ivr_jump(options))
:x:
CampaignRecord
:x:
Status (missed_record_status(options))
:white_check_mark:
Database
:x:
TicketCategory (crm_ticket_category(options))
:white_check_mark:
Group
:white_check_mark:
Template (signtemplate(options))
:x:
Greeting
:x:
Template (npstemplate(options))
:x:
RT User
:x:
Template (respond(options))
:x:
Template (respond_outside_timecondition(options))
:x:
Status (status_answer(options))
:white_check_mark:
Status (status_busy(options))
:white_check_mark:
Status (status_hangup_dialer(options))
:white_check_mark:
Status (status_hangup_customer(options))
:white_check_mark:
Template (closed_hours_template(options))
:x:
Queue/QueueProfile
Role/Role
HasMany
HasOne
User
:white_check_mark:
Profile
:white_check_mark:
Status/Status
HasMany
HasOne
TicketCategory
:white_check_mark:
BlacklistDatabase
:white_check_mark:
Queue
:white_check_mark:
Type
:x:
Template/Template
HasMany
HasOne
Profile
:white_check_mark:
Template (id_template)
:x:
Queue
:white_check_mark:
Attachment
:white_check_mark:
Template/File
HasMany
HasOne
Template
:x:
Ticket/Ticket
HasMany
HasOne
Bookmarked
:x:
Ticket (id_merger)
:x:
Status
:white_check_mark:
TicketCategory (category)
:white_check_mark:
MergeTicket
:x:
User (user)
:x:
Activity
:x:
Contact
:x:
Record
:white_check_mark:
Ticket (parentTicket)
:x:
Snapshot
:x:
User (created_by)
:x:
Status
:x:
User (created_by)
:x:
CustomField
:x:
TicketCategory/TicketCategory
HasMany
HasOne
Profile
:white_check_mark:
TicketSla
:white_check_mark:
Status
:white_check_mark:
Timegroup
:x:
Ticket
:white_check_mark:
Queue (email)
:x:
Notify
:x:
Queue (call)
:x:
Group
:white_check_mark:
Queue (sms)
:white_check_mark:
User
:white_check_mark:
:
Timegroup/Timegroup
HasMany
HasOne
TimegroupCron
:x:
TimegroupGroup
:x:
Transcript/Transcript
HasMany
HasOne
ActivityCall (call)
:x:
RoutingCallActivityCallSteering (call_steering)
:x:
User/User
HasMany
HasOne
Activity
:x:
Role
:white_check_mark:
Ticket
:white_check_mark:
Profile
:white_check_mark:
Record
:white_check_mark:
IntegrationConfig
:x:
Contact
:white_check_mark:
Announcement (target_announcement(options))
:x:
Account
:white_check_mark:
User (target_user(options))
:x:
Queue
:white_check_mark:
CallSteering (target_callsteering(options))
:x:
User
:white_check_mark:
TimeCondition (target_condition(options))
:x:
TicketCategory
:white_check_mark:
Customcontext (target_context(options))
:x:
Profile
:white_check_mark:
Language (target_language(options))
:x:
Role
:white_check_mark:
Ivr (target_ivr_menu(options))
:x:
Wallboard
:white_check_mark:
RingGroup (target_ringgroup(options))
:x:
Template
:white_check_mark:
Queue (target_queue(options))
:x:
Event
:white_check_mark:
Group
:white_check_mark:
Pause
:x:
RT Queue
:x:
RT Activity
:x:
Device
:x:
Notify
:x:
Macro
:x:
Group member
:x:
Announcement
:x:
Saved filter
:x:
User/UserOptionsFields
Wallboard/Wallboard
HasMany
HasOne
Profile
:white_check_mark:
All versions of daktela-api with dependencies
PHP Build Version
8.0.21 7.3.33
Package Version
v1.2
v1.1
v1.0
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