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Informations about the package tech_bench

Tech Bench

License: GPL v2 GitHub Release GitHub Issues

Tech Bench

Tech Bench is a Laravel-based Customer Information and Knowledge Management System built specifically for field service organizations.

It provides a centralized location for technicians to store customer information, equipment details, documentation, backups, passwords, notes, and technical knowledge so that every technician has access to the information they need—whether or not they've ever worked with that customer before.

Why Tech Bench?

Service companies often struggle with information being scattered across notebooks, shared drives, emails, and individual technicians' computers.

Tech Bench solves this problem by creating a searchable, secure repository for customer information and technical documentation that can be accessed by your entire team.

Whether you're onboarding a new technician or responding to an emergency service call, the information you need is always available.

Features

Customer Management

Create customer records with one or more service locations.

Each customer can contain:

Equipment Tracking

Organize equipment by type and store information specific to each device, including:

Knowledge Base (Tech Tips)

Allow technicians to document solutions, troubleshooting procedures, and best practices.

Create an internal knowledge base that grows with your company and reduces duplicated effort.

Public Documentation

Optionally publish documentation for customers, including:

Secure File Sharing

Generate temporary download or upload links for customers.

Features include:

Built for Service Companies

Tech Bench was designed with real-world service technicians in mind.

Typical users include:

Technology

Tech Bench is built using:

Installation

Tech Bench is designed to run as a Docker-based application.

Detailed installation instructions are available in the Installation Guide included with the project.

Upgrading

Upgrades are performed using the included upgrade scripts.

See the Upgrade Guide for step-by-step instructions.

Backups

Tech Bench includes support for automated backups.

Backups can be written to local storage or redirected to a mounted network share for off-server protection.

Documentation

Additional documentation includes:

License

Copyright © 2016–2026 Ron Butcher

Tech Bench is licensed under the GNU General Public License v2.0 or later (GPL-2.0-or-later).

This program is free software: you may redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 2 of the License, or (at your option) any later version.

This software is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

All versions of tech_bench with dependencies

PHP Build Version
Package Version
Requires php Version ^8.0
barryvdh/laravel-dompdf Version ^1.0
butcherman/version Version ^1.4
doctrine/dbal Version ^3.3
glhd/gretel Version ^1.5
guzzlehttp/guzzle Version ^7.4
inertiajs/inertia-laravel Version ^0.6
jackiedo/timezonelist Version ^5.1
jeroendesloovere/vcard Version ^1.7
laravel/framework Version ^9.0
laravel/horizon Version ^5.9
laravel/telescope Version ^4.9
laravel/tinker Version ^2.7
nwidart/laravel-modules Version ^9.0
pion/laravel-chunk-upload Version ^1.5
predis/predis Version ^1.1
spatie/laravel-backup Version ^8.1
spatie/laravel-cookie-consent Version ^3.2
symfony/process Version ^6.0
tightenco/ziggy Version ^1.4
zanysoft/laravel-zip Version ^2.0
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