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Informations about the package community-skeleton

Latest Stable Version Total Downloads connect on gitter discuss on uvdesk forum Checkout us on open source projects from India

➡️ Website | Documentation | Installation Guide | Forums | Community ⬅️

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Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions.

Visit our official demo website to see it in action!

Check out UVdesk on Symfony Official Website – Symfony

Getting Started

About

Build on top of symfony and backbone.js, uvdesk community is a service oriented, event driven extensible opensource helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine.

The standard distribution comes packaged along with the following helpdesk packages to cover a wide range of use-cases and requirements:

Reach out to us at our official gitter chat or by joining forum for any queries, concerns and feature request discussions.

The development of the uvdesk community edition is led by the uvdesk team and backed by Webkul. Visit our website to learn more about the UVDesk Helpdesk System.

Features

Documentation

Visit docs.uvdesk.com to read our official documentation and learn more about the uvdesk community project.

We use Jekyll to develop and maintain our documentations. Consider contributing by submitting a pull request to our project's jeykll repository.

Requirements

Installation

The installation process is broken down into two distinct steps:

Setting up your helpdesk project

In this step of the installation process, you'll be downloading the helpdesk project skeleton and installing all of its dependent components.

As per your convenience, you can choose to either use composer for download the project and install all its dependencies automatically or directly download the project archive that comes pre-packaged with all of the project dependencies already installed.

We recommend using composer over direct download whenever possible. However, if your system does not have enough ram to execute composer operations properly (for example: installing on a shared host with limited system resources), we suggest using the direct download method instead to mitigate these kind of issues.

Irrespective of the method you use, the process to configuring your helpdesk remains the same.

Composer

You can use composer to setup your project by simply running the following command from your terminal:

Direct Download

Alternatively, you can also download the zip archive of the latest stable release and extract its content by running the following commands from your terminal:

Configuring your helpdesk project

After you've downloaded and installed all the project dependencies, you can configure your helpdesk installation using either of the following ways:

Using Terminal

Using Web Installer Wizard

Extract the contents of zip and execute the project in your browser in case of project zip download:
http(s)://localhost/community-skeleton/public
In case of created project using command, execute the project in your browser:
http(s)://localhost/helpdesk-project/public

or

http(s)://example.com/public

After opening your project in the web browser, you will be greeted by the web installer which will guide you in configuring your project.

Run project on localhost (dev mode)

How to clear cache:

How to log in as admin/agent:

Below url is the default url for admin/agent login if you have not made any changes for /member prefix.

http(s)://example.com/en/member/login

How to log in as customer:

Below url is the default url for customer login if you have not made any changes for /customer prefix.

http(s)://example.com/en/customer/login

Docker Runtime

Dockerize your helpdesk project

Docker Persistent Container

Get started with Uvdesk now by using docker persistent container

Vagrant Virtual Environment

Get started with uvdesk now by using vagrant to setup virtual environment

Modules

Available Modules/Apps

Need something else ? email us at [email protected]

License

All libraries and bundles included in the UVDesk Community Edition are released under the OSL-3.0 license license.

Security Vulnerabilities

Please don't disclose any security vulnerabilities publicly. If you find any security vulnerability in our platform then please write us at [email protected].

Feedback

Feedback (Support Community project by raising feedback)

Contributions

This project is hosted on Open Collective and exists thanks to our contributors:

Backers

Thank you to all our backers! 🙏

Sponsors

Support this project by becoming a sponsor. Your logo will show up here with a link to your website.

All versions of community-skeleton with dependencies

PHP Build Version
Package Version
Requires php Version ^7.2.5 || ^8.0
ext-ctype Version *
ext-iconv Version *
symfony/flex Version ^1.17|^2
Composer command for our command line client (download client) This client runs in each environment. You don't need a specific PHP version etc. The first 20 API calls are free. Standard composer command

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