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Informations about the package api-bundle

The API Bundle empowers integration developers to seamlessly interact with the UVDesk Community Helpdesk system using its robust RESTful API. It provides a comprehensive set of endpoints that allow external applications to perform key operations—such as creating, updating, and retrieving tickets, managing customers and agents and smooth integration with third-party platforms and custom systems.

Installation

This bundle can be easily integrated into any symfony application (though it is recommended that you're using Symfony 4 as things have changed drastically with the newer Symfony versions). Before continuing, make sure that you're using PHP 8.1 or higher and have Composer installed.

To require the api bundle into your symfony project, simply run the following from your project root:

After installing api bundle run the below command:

Finally clear your project cache by below command(write prod if running in production environment i.e --env prod):

API References

Use the below available apis to interact with your helpdesk system.

Session:

Tickets:

More examples of ticket related apis can be found over here.

License

The API Bundle and libraries included within the bundle are released under released under the OSL-3.0 license

All versions of api-bundle with dependencies

PHP Build Version
Package Version
Requires php Version ^7.2.5 || ^8.0
uvdesk/core-framework Version ^1.1.5
Composer command for our command line client (download client) This client runs in each environment. You don't need a specific PHP version etc. The first 20 API calls are free. Standard composer command

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