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Informations about the package zendesk-module

Zend Desk

This module allows to retrieve the ticket of a retailer from ZenDesk

Installation

Manually

Composer

Add it in your main thelia composer.json file

Usage

First go to https://`{sous-domaine}`.zendesk.com/admin/apps-integrations/apis/zendesk-api/

Activate Token Access and add a token API Copy your token and Save

Go to the configuration panel and add your subdomain, api token and Zendesk's username

When Connected, your customer will see their tickets from ZenDesk.

It's using the email of the retailer so be sure to add it in ZenDesk.

You should configure Zendesk Parameters

Loop

[zendesk_users_loop]

You will see all the users who have both a Zendesk account and an account on your website

All versions of zendesk-module with dependencies

PHP Build Version
Package Version
Requires thelia/installer Version ~1.1
zendesk/zendesk_api_client_php Version ^2.2
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