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Cybersource Payment

Introduction

The Cybersource plugin enables secure credit card payments in Shopware stores. It integrates with Cybersource's payment gateway to process transactions, supports guest checkouts, and allows returning customers to save their card details for faster purchases. The plugin provides real-time transaction tracking, PCI compliance, and flexible refund options.

Key Features

1. Secure Transactions
   • PCI-compliant payments with real-time fraud protection.
2. Multiple Payment Modes
   • Choose between Auth Only or Auth & Capture.
3. Guest Checkout Support
   • Accept credit card payments without requiring customer accounts.
4. Saved Payment Methods
   • Returning customers can save cards for faster checkout.
5. Transaction Management
   • View and manage transactions directly in Shopware admin.
6. Flexible Refund Options
   • Process full or partial refunds with ease.
7. Multi-Store Compatibility
   • Works across multiple Shopware instances.

Compatibility

• ✅ Shopware 6.6.5.0 – 6.6.x

Get Started

Installation & Activation

1. Download

Git

• Clone the Plugin Repository:

Packagist

2. Install the Plugin in Shopware 6

• Log in to your Shopware 6 Administration panel.
• Navigate to Extensions > My Extensions.
• Locate the Cybersource plugin and click Install.

3. Activate the Plugin

• After installation, click Activate to enable the plugin.
• In your Shopware Admin, go to Settings > Shop > Payment Methods.
• Check if the "Cybersource Payment" is active and make sure it's also added to the sales channels.

4. Verify Installation

• After activation, you will see Cybersource Payment in the list of installed plugins.
• The plugin name, version, and installation date should appear as shown in the screenshot below.

Plugin Configuration

1. Access Plugin Settings

• Go to Extensions > My Extensions.
• Locate Cybersource Payment and click configure to open the plugin settings.

2. General Settings

Sales Channel

• Select the sales channel(s) where you want Cybersource to be active.

Environment

• You can switch to Production environment or not .

Live Account Keys

• Enter the organization ID , access KEY and the share product Key

Sanbox Account Keys

• Enter the organization ID , access KEY and the share product Key for the sandbox account keys.

Transaction Type

• Choose between Auth Only or Auth & Capture.

3D Secure

• You can enable 3ds.

3. Save Configuration

• Click Save in the top-right corner to store your settings.

API Documentation

• API Info

Programmatic Payment Action Endpoints

The plugin provides API endpoints for programmatic payment actions, ideal for custom integrations with external systems (e.g., ERP). These endpoints allow you to capture, void, refund, and re-authorize payments for specific orders using the parent order ID and an amount.

Endpoints

• Capture Payment

  • Path: POST /api/cybersource/order/{orderId}/capture
  • Body: { "amount": <decimal> }
  • Description: Captures the specified amount for the given order. The orderId must reference the parent order with a valid CyberSource transaction ID.
  • Example:

• Void Payment

  • Path: POST /api/cybersource/order/{orderId}/void
  • Body: { "amount": <decimal> }
  • Description: Voids the specified amount for the given order. The orderId must reference the parent order with a valid CyberSource transaction ID.
  • Example:

• Refund Payment

  • Path: POST /api/cybersource/order/{orderId}/refund
  • Body: { "amount": <decimal> }
  • Description: Refunds the specified amount for the given order. The order must be in a PAID state. The orderId must reference the parent order with a valid CyberSource transaction ID.
  • Example:
• Re-Authorize Payment
  • Path: POST /api/cybersource/order/{orderId}/reauthorize
  • Body: { "amount": <decimal> }
  • Description: Increments the authorization amount for the given order by the specified amount. The orderId must reference the parent order with a valid CyberSource transaction ID. Note that this feature may require activation on the CyberSource side to be fully supported.
  • Example:

Usage Notes

• Authentication: Use Shopware's standard API token authentication for all endpoints.
• Permissions: All endpoints require the order.update ACL permission.
• Amount Validation: The amount must be a positive decimal value (e.g., 100.00). For refunds, it must not exceed the order's total amount.
• Disabling Admin UI Transitions: To prevent conflicts with Admin UI payment status changes, disable the OrderPaymentStatusSubscriber by commenting out or removing its definition in Resources/config/services.xml.
• Usage Example:

Webhook Management

Webhooks are automatically installed when the plugin is activated. You can also manage webhooks using the following CLI commands:

• Create Webhook:

• Read Webhook:

• Update Webhook Status:

• Delete Webhook:

Troubleshooting

If you encounter issues during installation, configuration, or usage:

• Compatibility: Ensure your Shopware version is compatible with the plugin.
• Configuration: Verify that all required fields in the plugin settings (e.g., Organization ID, Access Key, Shared Secret Key) are correctly filled.
• Logs: Check server logs for error messages related to the plugin.
• HTTPS: Ensure your Shopware instance uses HTTPS for secure communication with CyberSource.
• API Errors: For programmatic endpoint issues, verify the orderId exists and has a valid CyberSource transaction ID, and ensure the amount is valid.

FAQ

How can I configure custom fraud validation rules in CyberSource?

If you're facing transaction issues due to fraud validation (e.g. CVV mismatch, AVS mismatch), these settings can be reviewed and configured in your CyberSource Business Center.

Steps to Configure Custom Fraud Rules:

1. Log in to your CyberSource account at: https://businesscentertest.cybersource.com/ebc2
2. Navigate to Fraud Management in the left-hand menu.
3. Go to Rule Configuration.
4. In the Standard Rules panel, you'll see predefined rules like:
   • AVS Mismatch
   • CVV Mismatch
   • Invalid Address
   • Billing-Shipping Mismatch
   • Billing-IP Country Mismatch
5. Each rule can be set to one of the following:
   • Monitor
   • Reject
   • Review
6. You can customize these rules based on your business needs. For example:
   • Set "CVV Not Verifiable" to Reject to block transactions without valid CVV.
   • Set "AVS Partial Match" to Disabled if you want to allow more leniency.

Every user or merchant can define their own fraud detection rules in this panel to control transaction flow and reduce false rejections.

Why is this important?

Many issues reported by customers regarding rejected payments are due to fraud rule settings. Ensuring these are configured appropriately helps reduce false positives and improves customer experience.

If you're unsure how to proceed, please contact your fraud management team or refer to CyberSource's official Fraud Management Guide (login may be required).

Support & Contact

For assistance with the Cybersource Payment plugin:

• Email: [email protected]
• Phone: +49 421 438 1919-0
• Website: https://www.solution25.com
• GitHub Repository: https://github.com/solution25com/cybersource-payment-shopware-6-solution25