Download the PHP package sanjabteam/ticket without Composer
On this page you can find all versions of the php package sanjabteam/ticket. It is possible to download/install these versions without Composer. Possible dependencies are resolved automatically.
Download sanjabteam/ticket
More information about sanjabteam/ticket
Files in sanjabteam/ticket
Package ticket
Short Description Ticket package for sanjab admin panel.
License MIT
Homepage https://github.com/sanjabteam/ticket
FAQ
Example:
In general, it is recommended to use always a project to download your libraries. In an application normally there is more than one library needed.
- Some hosting areas are not accessible by a terminal or SSH. Then it is not possible to use Composer.
- To use Composer is sometimes complicated. Especially for beginners.
- Composer needs much resources. Sometimes they are not available on a simple webspace.
- If you are using private repositories you don't need to share your credentials. You can set up everything on our site and then you provide a simple download link to your team member.
- Simplify your Composer build process. Use our own command line tool to download the vendor folder as binary. This makes your build process faster and you don't need to expose your credentials for private repositories.
Informations about the package ticket
Support ticketing for Sanjab
- Installation
- Getting started
- Configuration
- Notification
- Client-side
- License
Installation
First, you should prepare Sanjab for custom compile.
Install the composer package.
Install the npm package.
Submit sanjab-ticket plugin for sanjab Vue instance in sanjab.js:
Compile javascript:
Publish config file:
Add ticket controllers to controllers in config/sanjab.php:
and add provider to plugins/providers in config/sanjab.php:
Migrate database:
Go to the admin panel and Tickets and Ticket Settings should be in the sidebar.
Getting started
Provide some ticket category/priority.
Make sure you wrote seeder for users before this seeder and make sure you have more than 1 user.
Open TicketSeeder and provide some data.
And seed:
Configuration
- database
- model: The user model class.
- format: Format of showing user name. (Example:
"%first_name %last_name") - fields: Extra user model fileds that should be shown in ticket messages page. (Example:
["email" => "E-Mail", "mobile" => "Mobile", "address" => "Address"])
- files
- disk: Disk to save ticket files.
- directory: Directory in the disk. You can use {TICKET_ID} to make directory per ticket. (Example:
tickets/{TICKET_ID})
- notifications
- new_ticket: When new ticket message submitted.
- admin: Notification class for all admins that has access to the tickets section
- client: Notification class for the client that submitted ticket when got an answer.
- new_ticket: When new ticket message submitted.
Notification
First, make sure you created the Notifications table.
and also make sure you used Illuminate\Notifications\Notifiable trait in your user model class.
Then you should see a bell icon in the sanjab navbar at the top for notifications.
Create a notification class for admins.
For example, we only gonna use the database. Of course, you can send an email and/or SMS and/or any other method.
And then submit notification class in config/sanjab-ticket.php:
And now make a new ticket.
Client-side
It's all up to you. You only need to work with these model classes.
- SanjabTicket\Models\Ticket
- SanjabTicket\Models\TicketMessage
- SanjabTicket\Models\TicketCategory
- SanjabTicket\Models\TicketPriority
License
The MIT License (MIT). Please see License File for more information.
