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Example code of origindesign/origin_support_bot

Informations about the package origin_support_bot

Origin Support Bot

Embeds the Origin CMS support assistant chat widget for editors. All chat UI and bot logic live in the remote support-bot app — this module only:

No routes, no config forms, no database.

Install

Add the shared secret to settings.php (NOT a config form — config export would commit the secret to git). Value must match the app's SUPPORT_BOT_WIDGET_SECRET environment variable:

Grant the Use support assistant permission to editor roles.

Site identity

site_id comes from $_ENV['PANTHEON_SITE_NAME'] — zero per-site config on Pantheon. Off Pantheon (e.g. Lando), set it explicitly:

If the secret or site id is missing the widget silently stays off.

Endpoint override

Defaults to the production app (https://support.originoutside.com). Point local dev at a local app build (cache rebuild required — library definitions are cached):

Caching

The token is minted by an uncacheable lazy builder placeholder, so it is fresh on every request and never frozen into page or dynamic page cache. Token TTL is 1 hour; the widget asks for a page reload if it expires.

All versions of origin_support_bot with dependencies

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Package Version
Requires php Version >=8.1
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