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Package zoho-desk
Short Description This packages provides you with the ability to easily connect your Laravel application to ZohoDesk.
License MIT
Homepage https://github.com/Marshmallow-Development/
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Informations about the package zoho-desk
Laravel Zoho Desk
This packages provides you with the ability to easily connect your Laravel application to ZohoDesk.
Installation
Composer
You can install the package via composer:
The service provider and the ZohoDesk facade are registered automatically through Laravel's package discovery.
Documentation
The documentation for the Zoho Desk api can be found here.
Configuration
You need to fill in your ZOHO_CLIENT_ID and ZOHO_CLIENT_SECRET to be able to run the next step of the installation. If you know your ZOHO_DEPARTMENT_ID you can fill that in. If you don't, we have a command for you where you can list your departments and then fill it in. This can be run after you've run the auth command.
Migrate
You need to run a migration so we can create a database table where we can store the access tokens for the connection to Zoho Desk.
Publish config
Publish the config file and make adjustments where changes are needed for your situation.
The published config/zohodesk.php exposes the following options:
| Key | Default | Description |
|---|---|---|
active |
env('ZOHO_ACTIVE', false) |
Whether the Zoho Desk connection is active. |
client_id |
env('ZOHO_CLIENT_ID') |
Your Zoho OAuth client ID. |
client_secret |
env('ZOHO_CLIENT_SECRET') |
Your Zoho OAuth client secret. |
department_id |
env('ZOHO_DEPARTMENT_ID') |
The Zoho Desk department to operate on. |
auth_host |
https://accounts.zoho.eu/oauth/v2 |
The Zoho OAuth host used for authentication. |
desk_host |
https://desk.zoho.eu/api/v1 |
The Zoho Desk API host. |
desk_portal_host |
https://desk.zoho.eu/portal/api |
The Zoho Desk portal API host. |
default_channel |
Web |
Default channel used when creating tickets. |
default_classification |
Request |
Default classification used when creating tickets. |
default_language |
Dutch |
Default language used when creating tickets. |
scopes |
array | The OAuth scopes requested during authentication. |
Auth
We need to authenticate your Laravel application with Zoho Desk. You can do this by running the command below. This command will take you through a number of steps to complete the connection.
Departments
You can list your Departments if you don't know which department ID you need to use. Run the command below, copy the ID and add it to your .env file.
Usage
Ticket
Each of these calls performs the action immediately on the given ticket:
Or bind them all together and dispatch them with a single post() call:
Applications
We are preparing to implement more Zoho applications than just Zoho Desk. We are starting with Zoho Portal. This can be activated by calling the portal() method on the ZohoDesk facade.
Changelog
Please see CHANGELOG for more information what has changed recently.
Security
If you discover any security related issues, please email [email protected] instead of using the issue tracker.
Credits
- Stef
- All Contributors
License
The MIT License (MIT). Please see License File for more information.
