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Example code of magendoo/magendoowithdrawal

Informations about the package magendoowithdrawal

Magendoo Withdrawal Function

EU Article 11a (Directive (EU) 2023/2673) withdrawal function for PrestaShop.

Article 11a, inserted into the Consumer Rights Directive 2011/83/EU by Directive (EU) 2023/2673, requires every B2C shop that concludes distance contracts online to offer a "withdrawal function": a statutory two-step withdraw/confirm flow with a guaranteed acknowledgment of receipt on a durable medium, and a record of the request. The obligation applies from 19 June 2026.

This module implements that function end to end: a storefront statement flow, a receipt-only acknowledgment email, a back-office grid and workflow, and a full audit trail — with no foreign key from the compliance record to the order, so the record survives even if the order is later deleted.

Screenshots
Storefront: start / lookup Storefront: withdrawal statement form
Storefront: review before confirming Storefront: success page with reference
Acknowledgment-of-receipt e-mail Back office: Withdrawal Requests grid
Back office: request detail and workflow

Features

Installation

Requires PHP 8.1+ and PrestaShop 9.0.0 or above. The module is distributed through Packagist as magendoo/magendoowithdrawal (type: prestashop-module).

1. Get the module into modules/magendoowithdrawal

Composer-managed PrestaShop project (recommended). PrestaShop core does not place prestashop-module packages on its own, so use PrestaShop's official composer-script-handler in your shop's root composer.json:

Then run composer install from the shop root; the handler downloads the package and unpacks it into modules/magendoowithdrawal/. The shipped vendor/ (the module's own PSR-4 autoloader) is included in the release archive, so no extra Composer step is needed inside the module.

Manual, without Composer. Download the release archive from Packagist/GitHub and extract it so the tree lives at modules/magendoowithdrawal/ (the folder name must be exactly magendoowithdrawal), or upload that ZIP through Modules -> Module Manager -> Upload a module in the back office.

2. Enable it

Or from the back office: Modules -> Module Manager, search "Magendoo Withdrawal Function", click Install.

Installation creates two tables (ps_withdrawal_request, ps_withdrawal_request_item), registers the displayFooter, displayCustomerAccount, displayOrderDetail and actionFrontControllerSetMedia hooks, seeds the configuration defaults below, and adds the Withdrawal Requests tab under Sales (formerly Orders) in the back-office menu.

Configuration

Open Modules → Module Manager, find the module, and click Configure. The screen is organised into four sections, backed by these Configuration keys:

General

Presentation

Notifications

Privacy & anti-abuse

Two more keys exist but are not on the form: MAGENDOOWITHDRAWAL_CRON_TOKEN (a random token generated at install, used to authorise the cron endpoint) and MAGENDOOWITHDRAWAL_BO_LINK (a cached, token-less back-office deep link, captured the first time an administrator opens the grid, used to build the link inside merchant-notification e-mails).

The Withdrawal Requests grid and workflow live at Sales → Withdrawal Requests in the back office.

Cron

The configuration screen displays the exact URL to schedule, built from the module's own token:

Hitting it (e.g. every 5 minutes from an external scheduler) retries any pending acknowledgment e-mails up to MAGENDOOWITHDRAWAL_ACK_MAX_ATTEMPTS attempts and runs the retention anonymiser against MAGENDOOWITHDRAWAL_RETENTION_DAYS. The request must present the correct token (hash_equals) or it is rejected with 403 Forbidden.

Architecture

Testing

This runs the 77-test unit suite under tests/Unit/ (pure domain logic — Eligibility, StatusMachine, WithdrawalStatus, Labels, OrderStateAnchor, RateLimiter, SubmissionData — no database or PrestaShop bootstrap required).

tests/Integration/ contains additional scripts (repository, entity write-path, acknowledgment sender, anonymiser, front-office smoke tests) that exercise the module against a running PrestaShop install with a live database and a mail catcher; they are not part of the default phpunit.xml.dist test suite and require that environment to be booted first.

License

Released under the Open Software License 3.0 (OSL-3.0), matching the license declared in composer.json.

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