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Magento 2 Advanced Contact Us

Panth Advanced Contact Us replaces the stock Magento 2 contact page at /contact with its own form, controller and layout. The form is submitted with plain JavaScript over AJAX, every accepted submission is written to a database table, and the store owner gets an email notification with an optional confirmation email to the sender. Merchants can add extra form fields from the admin configuration, show a contact-details sidebar, and screen submissions with a honeypot field, a content check, a minimum fill time and a per-IP rate limit. Submissions are managed in an admin grid under "Panth Extensions".

The module takes over the contact frontend route ahead of Magento_Contact. While "Enable Module" is Yes it removes the default contact form blocks from the contact page and renders its own block instead. It is written for Luma and Luma-based themes; the template uses inline CSS and vanilla JavaScript (no Alpine.js, Tailwind or jQuery) and its layout update also removes the Hyva contact page blocks, so it renders on Hyva storefronts as a self-styled page.

Product page: kishansavaliya.com/magento-2-advanced-contact-us.html

Features

• Replaces the /contact page and the /contact/index/post action with the module's own controllers.
• AJAX submission with client-side checks for the required fields and the email format; if JavaScript is unavailable the form falls back to a normal POST and a redirect back to /contact with a success or error message.
• Name, email and message fields are always present; phone and subject fields can be shown or hidden and made required independently.
• Custom fields defined in configuration with types text, textarea, select, radio, checkbox, email and tel, each with label, placeholder, required flag and comma-separated options (select and radio). The required flag and the option list are checked in the browser and on the server. Values are stored as JSON with the submission.
• Name and email are pre-filled for logged-in customers.
• Optional sidebar showing the configured email address, phone number, address and business hours.
• Configurable page title and success message.
• Spam screening, in this order: honeypot field, content guard (blocked domains, money-transfer phrasing, three or more links, URL in the name or subject), minimum fill time, then per-IP rate limit over the last hour. The first three fail silently with the normal success response; the rate limit returns the error "Too many submissions. Please try again later."
• Blocked content-guard submissions are written to the Magento log at info level with the reason, the IP address and a 200-character sample.
• The client IP is read through Magento RemoteAddress, so alternative client IP headers configured for a trusted proxy or CDN are honoured. A spoofed X-Forwarded-For header is ignored unless such a header has been configured.
• Name, email, phone, subject and message must be plain text values. A request that sends one of them as an array gets the error "Invalid form data." instead of a server error.
• Every accepted submission is stored in panth_contact_submission with IP address, user agent and store ID.
• Admin notification email with Reply-To set to the sender, and an optional confirmation email to the sender. Both are registered email templates that can be customised under Marketing > Email Templates.
• The confirmation email is a fixed acknowledgement. It does not repeat the submitted name, subject, message or custom fields, so the form cannot be used to send arbitrary text to a third-party address. It is limited per recipient address and per client IP within one hour.
• Admin grid with keyword search (name, email, subject, phone, message), filters (including a Store filter that resets to All Store Views), sorting, column controls, bookmarks and a mass Delete action; a detail page shows the submission, its custom fields, IP address, store and date, with "Reply via Email" (a mailto link) and Delete buttons.
• Status values New, Read and Replied; a submission changes from New to Read when opened in the admin.
• A block wrapper injects the hidden anti-spam fields into a theme-overridden template that omits them, and the controller logs an info message when they are missing from a submission.
• Unit tests for the content guard and the anti-spam view model under Test/Unit.

Compatibility

Composer constraints on Magento packages: magento/framework >=103.0, magento/module-contact >=100.4, magento/module-backend >=102.0, magento/module-ui >=101.2.

Requirements

• Magento Open Source or Adobe Commerce 2.4.4 to 2.4.8
• PHP 8.1 or later
• mage2kishan/module-core ^1.0 (Panth_Core; installed automatically by Composer). The admin menu entry is placed under the "Panth Extensions" menu that Panth_Core provides.
• Magento_Contact, Magento_Backend and Magento_Ui must be enabled (the module is sequenced after them).

No other packages are required or suggested in composer.json.

Installation

setup:di:compile is only needed when the store runs in production mode. The module ships no files under view/*/web, so no static content deployment is required.

Check the result with:

After installation open /contact on the storefront to see the new form, and in the admin open Panth Extensions > Contact Us > Submissions.

Configuration

Admin path: Stores > Configuration > Panth Extensions > "Advanced Contact Us". All fields can be set at default, website and store view scope. The ACL resource for this section is Panth_AdvancedContactUs::config.

"General Settings"

"Contact Info (Sidebar)"

"Form Fields"

"Email Settings"

The template identifiers are stored in panth_advancedcontact/email/admin_template (default panth_advancedcontact_admin_notification) and panth_advancedcontact/email/customer_template (default panth_advancedcontact_customer_confirmation). They are set in etc/config.xml only and have no field in the admin form.

"Bot Protection"

Configuration paths:

• panth_advancedcontact/general/enabled, page_title, success_message, show_info
• panth_advancedcontact/contact_info/email, phone, address, hours
• panth_advancedcontact/fields/show_phone, phone_required, show_subject, subject_required, custom_fields
• panth_advancedcontact/email/recipient_email, sender_email_identity, send_confirmation, confirmation_max_per_recipient, confirmation_max_per_ip, admin_template, customer_template
• panth_advancedcontact/protection/honeypot, content_guard, blocked_terms, rate_limit, max_per_hour, min_time

With the defaults the module is active immediately after installation: the form shows name, email, phone, subject and message, the sidebar shows the placeholder contact details, all four protection layers are on, and both emails go to [email protected] until "Admin Notification Email" and "Email Address" are changed.

Usage

Contact form

The form at /contact posts to contact/index/post, built with the store URL so store codes in URLs and installs under a sub-path work. It contains:

• Name (required), Email (required, must be a valid email address), Message (required)
• Phone (telephone) and Subject when enabled, each optionally required
• One input per configured custom field, named custom_ followed by the lower-cased label with any character other than a-z, 0-9 and underscore replaced by an underscore; when two labels produce the same name, the later fields get _2, _3 and so on appended
• Hidden form_key, honeypot website_url and _timestamp inputs

On success the form card is replaced by the "Message Sent!" panel with the configured success message. Validation errors from the server are shown above the form.

Where submissions go

• Database: every accepted submission is a row in panth_contact_submission with status 0 (New).
• Admin notification: sent to "Admin Notification Email" using the template "Panth Contact - Admin Notification" with Reply-To set to the sender's name and address. The subject is "New Contact Form Submission: " followed by the subject field (or "Contact Form Submission" when the subject is empty). Custom fields are rendered as extra table rows.
• Sender confirmation: when "Send Customer Confirmation" is Yes and the per-recipient and per-IP limits allow it, the template "Panth Contact - Customer Confirmation" is sent to the address entered, with the subject "Thank you for contacting " followed by the store name. Only the store is passed to the template; the data variable is empty.
• Email failures are logged and do not stop the submission from being stored or the success response from being returned.

Admin pages

• Panth Extensions > Contact Us > Submissions: grid with columns ID, Name, Email, Subject, Phone (hidden by default), Status, IP Address (hidden), Store (hidden), Submitted and Actions (View, Delete). Mass actions: Delete, Mark as Replied, Mark as Read, Mark as New.
• Panth Extensions > Contact Us > Configuration: shortcut to the configuration section.
• Submission detail page (panthcontact/submission/view): name, email, phone, subject, message, custom fields, IP address, submitted date (store timezone) and store name, with "Back to List", "Reply via Email" and "Delete" buttons, plus "Mark as Replied" (or "Mark as Read" once replied) and "Mark as New". Opening a New submission marks it Read. "Reply via Email" only opens the mail program and does not change the status; mark the submission Replied once the answer is sent. The status buttons and mass actions need the "Change Submission Status" ACL permission.
• Delete, from the grid row action and from the detail page, is sent as a POST request with the form key. A GET request to the delete URL is refused.

There is no attachment or file upload support.

Spam protection as coded

1. Honeypot: if website_url is not empty the request gets the success response and nothing is saved.
2. Content guard (Model\Spam\ContentGuard): the name, subject, message and custom_* values are checked for built-in shortener domains (share.google, t.me, bit.ly, tinyurl.com, goo.gl, is.gd, cutt.ly, rebrand.ly, rb.gy, shorturl.at) plus the "Additional Blocked Terms"; for Russian-language money-transfer phrases combined with a currency mention or a link; for three or more http(s):// links; and for a URL or www. in the name or subject when that value is 40 characters or shorter. A match gets the success response, is logged, and is not saved or emailed.
3. Minimum fill time: if the hidden timestamp is present and fewer than "Minimum Form Fill Time (seconds)" have elapsed, the request gets the success response and nothing is saved.
4. Rate limit: stored submissions from the same client IP address in the last hour (measured with the database clock) are counted; at or above "Max Submissions Per Hour (per IP)" the request fails with an error message.

Email and telephone values are not inspected by the content guard. Blocked submissions are not counted towards the rate limit because they are never stored.

Templates that can be overridden

• view/frontend/templates/form.phtml: the contact page (form, sidebar, inline CSS and JavaScript). Copy it to app/design/frontend/<Vendor>/<theme>/Panth_AdvancedContactUs/templates/form.phtml. Keep the call $viewModel->getAntiSpamFieldsHtml() inside the <form>; if it is missing, Block\Frontend\Form inserts the fields after the opening <form> tag, and when they still do not arrive the controller logs a notice and skips the honeypot and timing checks.
• view/adminhtml/templates/submission/view.phtml: the admin detail page.
• view/frontend/email/admin_notification.html and view/frontend/email/customer_confirmation.html: the email templates, also editable in the admin under Marketing > Email Templates.
• The frontend CSS reads custom properties --contact-primary, --contact-primary-hover, --contact-bg, --contact-card-bg, --contact-border, --contact-text, --contact-text-muted, --contact-input-bg, --contact-input-focus, --contact-radius, --contact-success and --contact-error, with fallbacks in the template; etc/theme-config.json declares their defaults and etc/frontend/di.xml registers the module with Panth\Core\ViewModel\ThemeConfig. The Send Message button uses the theme fill shade --color-primary-fill (default #0F766E) so its white label meets WCAG AA contrast; --contact-primary drives the checkbox and icon accents.

Developer Notes

• Module name: Panth_AdvancedContactUs; Composer package: mage2kishan/module-advanced-contact-us; namespace: Panth\AdvancedContactUs; version 1.1.2.
• Sequence: Magento_Contact, Magento_Backend, Magento_Ui, Panth_Core.
• Routes: frontend contact (registered before Magento_Contact) served by Controller\Index\Index (GET) and Controller\Index\Post (POST); admin panthcontact with Controller\Adminhtml\Submission\Index, View, Delete and MassDelete.
• Layout: Controller\Index\Index adds the handle panth_advancedcontactus_form when "Enable Module" is Yes. That handle removes contactForm, contact.details, form.additional.info, form.additional.after and page.main.title, and adds the non-cacheable block panth.contact.form (Block\Frontend\Form) with view model ViewModel\ContactForm. contact_index_index.xml only sets the 1column page layout.
• Model\Config: typed getters for every configuration value.
• ViewModel\ContactForm: form key, form action, logged-in customer name and email, custom fields as JSON, getAntiSpamFieldsHtml(); constants HONEYPOT_FIELD (website_url), TIMESTAMP_FIELD (_timestamp) and MARKER (data-panth-antispam).
• Model\Spam\ContentGuard: detect(array $values, array $shortFieldKeys): ?string returns the block reason or null; sample() returns a short text sample for logging.
• Model\Mail: sendAdminNotification(array $data) and sendCustomerConfirmation(array $data) built on Magento\Framework\Mail\Template\TransportBuilder.
• Model\Submission (constants STATUS_NEW = 0, STATUS_READ = 1, STATUS_REPLIED = 2), Model\ResourceModel\Submission and Model\ResourceModel\Submission\Collection.
• Controller\Index\Post implements CsrfAwareActionInterface and validates the form_key in validateForCsrf(). An invalid form key gets a JSON error (HTTP 403) for AJAX requests and the standard Magento redirect with "Invalid Form Key" otherwise. Responses are JSON when the ajax parameter is set, otherwise a redirect to /contact with a session message. When "Enable Module" is No the request is passed to Magento\Contact\Controller\Index\Post.
• etc/di.xml registers the virtual type Panth\AdvancedContactUs\Model\ResourceModel\Submission\Grid\Collection as data source panth_contact_submission_listing_data_source for the UI listing panth_contact_submission_listing. Grid columns Status and Actions are Ui\Component\Listing\Column\Status and Ui\Component\Listing\Column\Actions.
• No plugins, preferences, observers, console commands or cron jobs are declared.
• Email templates (etc/email_templates.xml): panth_advancedcontact_admin_notification and panth_advancedcontact_customer_confirmation, area frontend.
• ACL resources (etc/acl.xml): Panth_AdvancedContactUs::config ("Panth Advanced Contact Us", under Stores > Configuration), Panth_AdvancedContactUs::contact ("Contact Submissions"), Panth_AdvancedContactUs::submission_view ("View Submissions"), Panth_AdvancedContactUs::submission_delete ("Delete Submissions").
• Database table (etc/db_schema.xml): panth_contact_submission with columns submission_id, name, email, telephone, subject, message, custom_fields (JSON), status, ip_address, user_agent, store_id, created_at; indexes on email, status, store_id and created_at.
• Admin strings in view/adminhtml/templates/submission/view.phtml are not wrapped in __(), and the module ships no i18n directory.

Uninstallation

The module has no uninstall script. The panth_contact_submission table and its rows, and the panth_advancedcontact/* values in core_config_data, remain in the database until removed manually. Disabling the module restores the stock Magento_Contact page.

Support

• Product page: kishansavaliya.com/magento-2-advanced-contact-us.html
• Contact form: kishansavaliya.com/contact
• Email: [email protected]
• Issues: GitHub issues

Documentation

USER_GUIDE.md walks through the configuration groups, the admin submission grid and statuses, creating custom fields, and troubleshooting (form not showing, emails not sending, bot protection too strict, custom fields not appearing).

License

Commercial software license. See LICENSE.txt in this repository.

Changelog

See CHANGELOG.md.

Links

• Website: kishansavaliya.com
• All extensions: kishansavaliya.com/magento-extensions.html
• GitHub: mage2sk/module-advanced-contact-us
• Packagist: mage2kishan/module-advanced-contact-us