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Example code of live-person-inc/live-engage-laravel

Informations about the package live-engage-laravel

Live Engage Laravel

Build Status Code Intelligence Status Scrutinizer Code Quality Code Coverage

Latest Stable Version Latest Unstable Version Packagist

Laravel package to easily tap the LiveEngage developer APIs for such content as Engagement History, Engagement Attributes, and more...

Use at your own risk. This package carries no SLA or support and is still currently under development.

Installation

Install via composer

Register Service Provider

Note! This and next step are optional if you use laravel>=5.5 with package auto discovery feature.

Add service provider to config/app.php in providers section

Register Facade

Register package facade in config/app.php in aliases section

Usage

Create/Obtain an API key from LiveEngage with appropriate permissions for the APIs you intend to access. The default key is required.

Configure your keys/account in config/services.php

If you want to have multiple API keys, you can add more arrays for them. The keys for each array are arbitrary, but you will need to specify them later to access specific key sets.

To make an api call on a specific key set...

To use the default keyset, you need not use the key method at all.

Example: Capturing engagement history between 2 date/times using global account configured above.

Example: Getting engagement history between 2 date/times for specific skill IDs.

engagementHistory() and conversationHistory() returns a Laravel collection of Engagement objects.

Example: Pulling the next "page" of data in to the collection.

Or

Example: Iterate through all messages of the transcript

Transcript is a collection of message objects, so you can access properties of the message as well.

Example: Get messaging agents availability by skill

Security

If you discover any security related issues, please email [email protected] instead of using the issue tracker.

Credits

This package is bootstrapped with the help of melihovv/laravel-package-generator.

All versions of live-engage-laravel with dependencies

PHP Build Version
Package Version
Requires php Version >=7.0
guzzlehttp/oauth-subscriber Version ^0.3.0
laravel/framework Version >=5.5
Composer command for our command line client (download client) This client runs in each environment. You don't need a specific PHP version etc. The first 20 API calls are free. Standard composer command

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