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Package craft-intercom-messenger
Short Description Intercom Messenger
License proprietary
Informations about the package craft-intercom-messenger
Intercom Messenger plugin for Craft CMS 4.x|5.x
This is Intercom: the Business Messenger you and your customers will love
Overview
Sure, it does live chat. But there’s also bots, apps, product tours, and more like email, messages, and a help center that help you build relationships with your customers.
For more information visit: Intercom.com.
Requirements
This plugin requires Craft CMS 4.0.0|5.0.0 or later.
You will need an Intercom trial or subscription in order to use this plugin. Or you can create a free developer account to build and test Intercom Messenger in development environment before signing up for a subcription.
For more information visit Intercom.com.
Installation
From the Plugin Store
Go to the Plugin Store in your project’s Control Panel and search for "Intercom Messenger". Then click on the "Install" button.
With Composer
Setting up and customizing your Messenger to start chatting with customers
Before enabling this plugin in Craft control panel you will need to setup and customize your Messenger on Intercom.
As a requirement you will need an Intercom trial or subscription in order to use this plugin. Or you can create a free developer account to build and test Intercom Messenger in development environment before signing up for a subcription.
Here's a collection of links that will help you get started with Intercom:
- Homepage
- About Messenger
- Find your app ID
- List trusted domains
- Identity verification
- Customize basics
- Developer account
- Help center
Using "Intercom Messenger" on your site
After you have setup and customized the Messenger on Intercom go to "Intercom Messenger" site settings in your Craft control panel, follow the instructions and enable it.
Advanced configuration
for Craft developers
Override settings
Copy plugin's src/config.php
to your project's config
folder as intercom-messenger.php
and make your changes there to override default settings.
Insert Intercom Messenger chat in twig templates
Note: To avoid code duplication, script will be inserted only if plugin is disabled in
Intercom Messenger → Site Settings
or"config/intercom-messenger.php"
file.
Twig examples
Note: Checks against "Enabled", "Sections" and "URL paths" won't be made as you are in control of your twig templates.
Custom launcher
To enable a custom launcher add the tag attribute (see below) to the HTML element that you want the Messenger to open when clicked. Add as many custom launchers to your website as you wish.
You can choose to disable the standard launcher so that only your custom launcher appears.
Note: You need to enable custom launcher in
Intercom Messenger → Site Settings
or"config/intercom-messenger.php"
file before you can use this feature.
Craft 3
To use this plugin with Craft 3 you need to install it from the latest v1.* tag version. View all tags.
Screenshots