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Informations about the package whups

What is Whups?

:Contact: [email protected]

Contents

This software is OSI Certified Open Source Software. OSI Certified is a certification mark of the Open Source Initiative.

Features

Currently Whups supports the following features:

Terminology

Queues Project name (or other major category name). This is the top level structure.

Types Project Type, each Type has the following components:

States State (Stage) of the current item. For example: new, open, closed, resolved, etc.

Priorities Priority of the current item. For example: Critical, High, Low, Normal, Urgent, etc. Could also be abstracted (Red, Yellow, Green; 1, 2, 3; etc)

Attributes From a large set of attribute types, an arbitrary number of attributes can be added, including attribute names, descriptions, whether they are required etc.

Form Replies Reply texts for updating tickets, used for automatically filling ticket comments with stock phrases.

Responsible Users Users responsible for a queue. These can be anyone, but should be Horde users. Notifications only work with Horde users who have identities with an email address set.

Versions Allows you to track multiple versions of the same project. Can be used for actual versions (CVS HEAD, 1.0, etc), development cycles (planning, prototyping, production), etc.

Tickets This is an "Instance" of a Type.

Obtaining Whups

Further information on Whups and the latest version can be obtained at

http://www.horde.org/apps/whups

Documentation

The following documentation is available in the Whups distribution:

:README: This file :LICENSE: Copyright and license information :doc/CHANGES: Changes by release :doc/CREDITS: Project developers :doc/INSTALL: Installation instructions and notes :doc/TODO: Development TODO list

Installation

Instructions for installing Whups can be found in the file INSTALL in the doc/ directory of the Whups distribution.

Assistance

If you encounter problems with Whups, help is available!

The Horde Frequently Asked Questions List (FAQ), available on the Web at

http://wiki.horde.org/FAQ

Horde LLC runs a number of mailing lists, for individual applications and for issues relating to the project as a whole. Information, archives, and subscription information can be found at

http://www.horde.org/community/mail

Lastly, Horde developers, contributors and users also make occasional appearances on IRC, on the channel #horde on the freenode Network (irc.freenode.net).

Licensing

For licensing and copyright information, please see the file LICENSE in the Whups distribution.

Thanks,

The Whups team

All versions of whups with dependencies

PHP Build Version
Package Version
Requires horde/horde-installer-plugin Version dev-FRAMEWORK_6_0 || ^3 || ^2
php Version ^8.1
horde/horde Version ^6 || dev-FRAMEWORK_6_0
horde/auth Version ^3 || dev-FRAMEWORK_6_0
horde/autoloader Version ^3 || dev-FRAMEWORK_6_0
horde/compress Version ^3 || dev-FRAMEWORK_6_0
horde/core Version ^3 || dev-FRAMEWORK_6_0
horde/date Version ^3 || dev-FRAMEWORK_6_0
horde/db Version ^3 || dev-FRAMEWORK_6_0
horde/exception Version ^3 || dev-FRAMEWORK_6_0
horde/form Version ^3 || dev-FRAMEWORK_6_0
horde/group Version ^3 || dev-FRAMEWORK_6_0
horde/mail Version ^3 || dev-FRAMEWORK_6_0
horde/mime Version ^3 || dev-FRAMEWORK_6_0
horde/mime_viewer Version ^3 || dev-FRAMEWORK_6_0
horde/notification Version ^3 || dev-FRAMEWORK_6_0
horde/perms Version ^3 || dev-FRAMEWORK_6_0
horde/prefs Version ^3 || dev-FRAMEWORK_6_0
horde/scheduler Version ^3 || dev-FRAMEWORK_6_0
horde/share Version ^3 || dev-FRAMEWORK_6_0
horde/support Version ^3 || dev-FRAMEWORK_6_0
horde/text_filter Version ^3 || dev-FRAMEWORK_6_0
horde/util Version ^3 || dev-FRAMEWORK_6_0
horde/vfs Version ^3 || dev-FRAMEWORK_6_0
horde/view Version ^3 || dev-FRAMEWORK_6_0
ext-gettext Version *
ext-json Version *
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