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Package topdesk
Short Description A Laravel Service Provider for the TOPdesk API
License MIT
Homepage https://github.com/fredbradley/topdesk
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Informations about the package topdesk
TOPdesk API Service Provider
This is a TOPdesk API wrapper for Laravel. Using Laravel's HTTP Facade. Please check out the Version 1 releases if you do not use Laravel, or the original package from Innovaat.
Minimum Requirements
- PHP 8.0 or higher
Installation
Via Composer
Set up
Ensure you understand the TOPdesk API configuration and your TOPdesk environment is set up to use the API. More details can be found at developers.topdesk.com.
Add three variables to your .env file
Guide
Our TOPdesk API implementation contains the following features:
- Simple login using application passwords.
- Automatic retry functionality that retries requests when connection errors or status codes >= 500 occur. We have experienced various instabilities with the TOPdesk API, and hopefully this minimizes these shortcomings.
- Direct function calls for much used api endpoints (
createIncident($params),getIncidentById($id),getListOfIncidents(),escalateIncidentById($id),deescalateIncidentById($id),getListOfDepartments(),createDepartment($params),getListOfBranches(),createBranch($params)among others). - Easy syntax for all other endpoints using
$api->request($method, $uri, $json = [], $query = []).
Now your API should be ready to use:
Many requests have been implemented as direct functions of the API. However, not all of them have been implemented.
For manual API requests, use the request() function:
Documentation
Change log
Please see the changelog for more information on what has changed recently.
Testing
Contributing
Please see CONTRIBUTING.md for details and a todolist.
Security
If you discover any security related issues, please email author email instead of using the issue tracker.
Credits
- Fred Bradley - Laravel Wrapper
- Innovaat - Initial TOPdesk API PHP Wrapper
License
MIT. Please see the license file for more information.
All versions of topdesk with dependencies
illuminate/support Version ~9|~10|~11
fredbradley/cacher Version ^2.0
madebybob/php-number Version ^1.4
fredbradley/easytime Version ^1.0