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Package customer-feedback
Short Description Customer Feedback extension for Magento 2 that allows customers to submit feedback on product pages.
License MIT
Informations about the package customer-feedback
Customer Feedback Extension for Magento 2
Introduction
Enhance customer engagement and collect valuable insights directly on your Magento 2 store with the Customer Feedback Extension. This powerful tool integrates a feedback form on product pages, allowing customers to share their experiences, suggestions, and thoughts. Designed to foster a direct line of communication between your store and its customers, this extension not only helps in improving product offerings but also elevates the overall customer experience. The option for anonymous submissions ensures privacy, encouraging honest and uninhibited feedback.
Features
- Seamless Integration: A feedback form that blends naturally with product pages, encouraging more customer interactions.
- Anonymous Feedback: Customers can choose to submit their feedback anonymously, promoting transparency and honesty.
- Admin Dashboard: Manage, review, and act on customer feedback directly from a dedicated admin panel.
- Email Notifications: Instant alerts for new feedback, keeping you connected with your customer base.
- Robust Security: Advanced security measures including input validation and sanitization to safeguard against web vulnerabilities.
Compatibility
Compatible with Magento versions 2.3.x to 2.4.x, ensuring a wide range of Magento stores can benefit from this extension.
Installation
Quickly add the Customer Feedback Extension to your store following these steps:
- Download the extension package.
- Extract and copy/paste the
Devall/CustomerFeedback
directory into your Magento'sapp/code
directory. - Enable the module:
php bin/magento module:enable Devall_CustomerFeedback
. - Install the extension:
php bin/magento setup:upgrade
. - Clear Cache:
php bin/magento cache:clean
.
Configuration
Configure the extension via Stores
> Configuration
> General
> Devall Feedback
in the Magento admin panel. Here you can enable the extension and set up email notifications as per your preferences.
Usage
Post-installation and configuration, the feedback form will be automatically visible on all product pages. Admin users can easily manage the feedback submissions through the Customer Feedback
menu in the Magento admin panel.
Customization and Troubleshooting
- Form Customization: Tailor the feedback form to meet your store's unique needs, adjusting fields and aesthetics as required.
- Email Template Customization: Modify the email notification templates to align with your brand voice.
- Troubleshooting Guide: Solve common issues such as installation problems or feedback forms not displaying correctly.
FAQs
Find answers to common questions about functionality, customization options, and more, helping you make the most out of the Customer Feedback Extension.
Support
Should you encounter any issues or have questions, please reach out to us at [email protected]. We're here to help!
Changelog
Stay up-to-date with new features, bug fixes, and improvements by checking the changelog section of this README.
License
This extension is proudly released under the MIT License. See the LICENSE file for more details.
Visit our website for further details and the latest updates on the Customer Feedback Extension for Magento 2.
All versions of customer-feedback with dependencies
magento/framework Version >103.0
magento/module-catalog Version >103.0
magento/module-ui Version >101.1
magento/module-backend Version >101.0
developersalliance/module-base Version *