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Informations about the package freshdesk-messaging-facade

LICENSE GitHub Super-Linter code style: prettier NPM Version NPM Downloads

Freshdesk Messaging (Freshchat) Facade

The Freshchat widget loads more than 1.1 MB (gzipped) of JavaScript on page-load.

This facade (less than 1 KB gzipped) prevents Freshchat's JavaScript from loading until the chat widget is hovered over saving your users a lot of bandwidth and substantially improving page-load times.

Comparison

Freshchat JS Freshchat Facade
Number of assets 28 2
Page Complete 6.3 s 1.1 s
Network Transfer size 1097 KB 1 KB

How it works

A div with an inline SVG of the Freshchat icon is displayed in the bottom corner - appearing just like the real thing. When a user hovers within 200 pixels of it loads the Freshdesk Messaging script. A simple animated icon is displayed as the script loads.

Quick start

Several quick start options are available:

Usage

  1. Load the CSS and JS in your head:

  2. Load the web component within your page:

    Add your 36-digit Freshchat token to the data-token and your site's id to data-siteid.

    You can optionally add a data-host attribute to set the host of the widget. The default is https://wchat.freshchat.com.

Demo

https://coliff.github.io/freshdesk-messaging-facade/

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