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Example code of bootdesk/chat-sdk-adapter-whatsapp

Informations about the package chat-sdk-adapter-whatsapp

bootdesk/chat-sdk-adapter-whatsapp

WhatsApp Business API adapter for the laravel-bootdesk multi-platform messaging framework.

Install

Requires a PSR-18 HTTP client (guzzlehttp/guzzle, symfony/http-client, etc.) and a PSR-17 factory (nyholm/psr7 bundled).

Configuration

Variable Description Example
access_token WhatsApp Cloud API Access Token EAAx...
http_client PSR-18 HTTP client instance new GuzzleHttp\Client
phone_number_id Phone Number ID 9876543210
app_secret Meta App Secret abc123...
verify_token Webhook Verify Token my-verify-token

Laravel

The ChatServiceProvider auto-binds Psr\Http\Client\ClientInterface to GuzzleHttp\Client. Add to config/chat.php:

Quick Example

Text Formatting

WhatsApp supports *bold*, _italic_, ~strikethrough~, `monospace`, code blocks, bullet lists (*/-), numbered lists (1.), and quotes (>). The SDK's WhatsAppFormatConverter automatically converts standard markdown (**bold**, ~~strike~~) to WhatsApp format when sending, and converts WhatsApp syntax back to standard markdown when receiving.

Template Messages

WhatsApp supports pre-approved message templates for notifications, alerts, and marketing. Send them via PostableMessage::template():

WhatsAppTemplate API

Method Description
create(string $name, string $language) Factory with template name and language code
positional() Use positional {{1}}, {{2}} format (default)
named() Use named {{first_name}} format; bodyParam() then takes (text, parameterName)
bodyParam(string $text, ?string $parameterName = null) Adds a body parameter; pass parameterName for named format
headerImage(string $link) Header image media
headerVideo(string $link) Header video media
headerDocument(string $link, ?string $filename) Header document media
headerText(string $text) Header text parameter
buttonParam(string $label, string $payload = '', string $subtype = 'quick_reply') Button parameter; payload defaults to label if omitted

Serializes to WhatsApp API format:

Named parameters

Templates using {{first_name}} instead of {{1}}:

Sends parameter_name on each parameter and parameter_format: "named" at the template level. Omit ->named() (or call ->positional()) for positional {{1}} format.

Falls back to markdown text via __toString() when an adapter doesn't support templates.

Thread ID Format

Format Description
whatsapp:{phoneNumberId} One thread per phone number (missing user ID uses fallback)
whatsapp:{phoneNumberId}:{userPhoneNumber} Thread with known phone number
whatsapp:{phoneNumberId}:{bsuid} Thread identified by Business-Scoped User ID

Webhook

WhatsApp Cloud API sends webhook payloads. Verify requests using HMAC signature verification with the app secret.

BSUID (Business-Scoped User ID) Support

As of May 2026, WhatsApp supports BSUIDs — a user identifier independent of phone numbers. The adapter transparently handles both identifiers:

Feature Matrix

Feature Supported
Post messages ✓
Edit messages ✗
Delete messages ✗
Reactions ✓
Slash commands ✓
Typing indicator ✓
Fetch messages ✓
Fetch thread info ✗
Fetch channel info ✗
Get user ✗
Open DM ✗
Stream ✓

Notes

WhatsApp Business API only. No edit or delete support in the WhatsApp Cloud API.

Documentationn

Full API documentation: https://bootdesk.github.io/chat-sdk

License

MIT

All versions of chat-sdk-adapter-whatsapp with dependencies

PHP Build Version
Package Version
Requires php Version >=8.2
bootdesk/chat-sdk-core Version 0.4.47
ext-json Version *
psr/http-client Version ^1.0
psr/http-factory Version ^1.0
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