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Informations about the package simplereturns

Simple Returns

Self-service RMA for Magento.

:local:

Description

Simple Returns provides enhanced RMA functionality primarily intended for Magento Open Source, but can also be used with Magento Commerce, if desired. It extends the default RMA capabilities built into Magento Open Source [#]_, and offers a range of additional features to improve the RMA experience for both customers and administrators alike.

Getting Started

Simple Returns is available via Composer.

composer require auroraextensions/simplereturns:^1.0

Documentation

  1. Overview_
  2. Installation Guide_
  3. Configuration Guide_
  4. Attribute Guide_
  5. List of Events_

Features

Simple Returns is packed with features that can substantially improve an RMA pipeline. The default RMA functionality provided by Magento Open Source is very limited, as it does not allow customers to initiate the RMA process via web UI, nor does it provide customers the capability to generate and print shipping labels via web UI. Merchants lacking critical self-service RMA features, such as those provided by Simple Returns, make the RMA process more difficult and cumbersome for customers, which can lead to symptoms like fewer repeat customers and increased negative reviews.

Customer

  1. Create, edit RMA requests from frontend
  2. Create, edit, delete RMA file attachments
  3. Receive updates via email
  4. Generate shipping label upon RMA approval
  5. Available to registered customers and guests

Administrator

  1. Create, edit RMA requests
  2. Create RMA packages (return shipments)
  3. Generate, print shipping labels
  4. Supports several carriers, like Fedex and UPS
  5. Customizable RMA fields (e.g. reasons, resolutions, statuses)

Developer

  1. Dependable and extensible
  2. Plugin-friendly classes and methods
  3. Extensive list of events for most major actions
  4. Actively developed and maintained since 2019

Other

  1. Free [#]_, forever and always!

Notes

All versions of simplereturns with dependencies

PHP Build Version
Package Version
Requires php Version ^7.2||^8.1
ext-gd Version *
ramsey/uuid Version ^3.8||^4.2
magento/framework Version *
magento/module-catalog Version ^103||^104||^105
magento/module-customer Version ^102||^103||^104
magento/module-directory Version 100.*.*
magento/module-eav Version ^101||^102||^103
magento/module-sales Version ^102||^103||^104
magento/module-shipping Version 100.*.*
magento/module-store Version ^100||^101||^102
magento/module-ups Version 100.*.*
auroraextensions/modulecomponents Version ^100||^101
auroraextensions/imageprocessor Version ~1.0
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