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Package oxid-chatbot
Short Description Asyntai AI chatbot for OXID eShop: answers your visitors day and night, and answers from your own catalogue with live prices, stock and product cards.
License MIT
Homepage https://asyntai.com
Informations about the package oxid-chatbot
Asyntai AI Chatbot for OXID eShop
Answers your visitors day and night, and answers from your own catalogue with live prices, stock and product cards.
What it does
- Chat on every shop page. The assistant reads your shop pages and answers in the visitor's own language, on any theme.
- Your catalogue answers too. The module publishes your articles as a feed. Asyntai reads it on a schedule, so a shopper can ask for a product by what they need it to do and get the right article, with its price, its stock and a card that links straight to the product page.
- Leads and transcripts. Every conversation is saved in Asyntai, and an email or phone number left in the chat becomes a lead.
Install
Set the widget
- Open asyntai.com and copy your widget ID from the dashboard.
- In the shop admin open Extensions > Modules > Asyntai AI Chatbot > Settings.
- Put the ID into Widget ID. The whole embed snippet works too.
The chat now appears on every shop page. The admin interface is left alone.
Publish the catalogue
- In the same settings screen, set Feed token to a secret of your choice.
- In Asyntai open Real-Time Data Feed and paste your feed URL:
The Standard plan reads 200,000 characters of feed. The Pro plan reads 10,000,000, which is about 25,000 articles.
Settings
| Setting | What it does |
|---|---|
| Widget ID | Your Asyntai widget ID, or the whole embed snippet. |
| Widget enabled | Turns the chat on your shop pages on and off. |
| Script URL | Only change this when Asyntai support asks you to. |
| Feed enabled | Turns the catalogue feed on and off. |
| Feed token | The secret the feed URL carries. A request without it is refused. |
| Feed limit | How many articles the feed serves. 25,000 by default. |
What the feed carries
Each article carries name, sku, category, price, currency,
price_display, in_stock, description, product_url and image_url.
Asyntai builds the product card from those exact names.
Only active articles are listed, and only the parent of a variant set, so the same product does not fill the answer many times over. Prices come from the article model, so VAT and the active currency are the ones a customer sees.
Requirements
- OXID eShop 7.0 or later
- PHP 8.1 or later
- An Asyntai account. The chat widget works on every plan. The catalogue feed needs the Standard plan or higher.