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Example code of a2zwebltd/laravel-customer-support

Informations about the package laravel-customer-support

Laravel Customer Support

A portable Laravel customer-support / helpdesk engine — tickets with threaded replies, attachments, internal notes, agent assignment, SLA tracking, mail notifications, a Livewire + Flux UI, and Nova admin resources.

Designed to drop into any Laravel app with minimal wiring while remaining fully customisable.

Requirements

Installation

Add the trait to your User model:

Define the agent gate in AppServiceProvider::boot():

Features

Routes

Method URI Name
GET /support support.index
GET /support/new support.create
GET /support/{ticket} support.show
GET /support/admin support.admin.dashboard

(Prefix and middleware configurable in config/customer-support.php.)

Configuration

See config/customer-support.php. Highlights: user_model, routes, admin_gate, categories, sla_hours, mail.admin_recipients, attachments, theme.accent.

Cron

Testing

License

MIT — see LICENSE file.

All versions of laravel-customer-support with dependencies

PHP Build Version
Package Version
Requires php Version ^8.2
laravel/framework Version ^11.0|^12.0|^13.0
spatie/laravel-medialibrary Version ^11.0
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