PHP code example of sgcomptech / filament-ticketing

    
        
<?php
require_once('vendor/autoload.php');

/* Start to develop here. Best regards https://php-download.com/ */

    

sgcomptech / filament-ticketing example snippets

return [
  // Defines your user model. At the moment, can extend the package's TicketResource to customize to your needs.
  'ticket-resource' => Sgcomptech\FilamentTicketing\Filament\Resources\TicketResource::class,

  // whether a ticket must be strictly interacted with another model
  'is_strictly_interacted' => false,

  // filament navigation
  'navigation' => [
	  'group' => 'Tickets',
	  'sort' => 1,
  ],

  // ticket statuses
  'statuses' => [
	  1 => 'Open',
	  2 => 'Pending',
	  3 => 'Resolved',
	  4 => 'Closed',
  ],

  // ticket priorities
  'priorities' => [
	  1 => 'Low',
	  2 => 'Normal',
	  3 => 'High',
	  4 => 'Critical',
  ],

  // use authorization
  'use_authorization' => false,

  // event broadcast channel
  'event_broadcast_channel' => 'ticket-channel',
];

use Illuminate\Database\Eloquent\Model;
use Sgcomptech\FilamentTicketing\Interfaces\HasTickets;
use Sgcomptech\FilamentTicketing\Traits\InteractsWithTickets;

class Item extends Model implements HasTickets
{
  use InteractsWithTickets;
}

use Sgcomptech\FilamentTicketing\Tables\Actions\TicketAction;

public static function table(Table $table): Table
{
  return $table
		->columns([
			TextColumn::make('name'),
		])
		->actions([
			EditAction::make(),
			TicketAction::make('ticket'),
		]);
}

protected $policies = [
  'Sgcomptech\FilamentTicketing\Models\Ticket' => 'App\Policies\TicketPolicy',
];

use App\Models\User;
use Illuminate\Auth\Access\HandlesAuthorization;
use Sgcomptech\FilamentTicketing\Interfaces\TicketPolicies;
use Sgcomptech\FilamentTicketing\Models\Ticket;

class TicketPolicy implements TicketPolicies
{
  use HandlesAuthorization;

  public function viewAny(User $user)
  {
    return true;
  }

  public function view(User $user, Ticket $ticket)
  {
    return true;
  }

  public function create(User $user)
  {
    return true;
  }

  public function update(User $user, Ticket $ticket)
  {
    return $user->can('manage all tickets')
      || $user->can('assign tickets')
      || ($user->can('manage assigned tickets') && $ticket->assigned_to_id == $user->id)
      || $ticket->user_id == $user->id;
  }

  public function delete(User $user, Ticket $ticket)
  {
    return $user->can('Delete Tickets');
  }

  public function manageAllTickets($user): bool
  {
    return $user->can('Manage All Tickets');
  }

  public function manageAssignedTickets($user): bool
  {
    return $user->can('Manage Assigned Tickets');
  }

  public function assignTickets($user): bool
  {
    return $user->can('Assign Tickets');
  }
}

bash
php artisan migrate

bash
php artisan vendor:publish --tag="filament-ticketing-config"

bash
php artisan vendor:publish --tag="filament-ticketing-translations"