PHP code example of jeffersongoncalves / servicedeskkitv5

1. Go to this page and download the library: Download jeffersongoncalves/servicedeskkitv5 library. Choose the download type require.

2. Extract the ZIP file and open the index.php.

3. Add this code to the index.php. 
    
        
<?php
require_once('vendor/autoload.php');

/* Start to develop here. Best regards https://php-download.com/ */

jeffersongoncalves / servicedeskkitv5 example snippets


'models' => [
    'user' => \App\Models\User::class,      // Model that creates tickets
    'operator' => \App\Models\Operator::class, // Model that handles tickets
],

'ticket' => [
    'reference_prefix' => 'SD',       // Ticket reference prefix (e.g., SD-00001)
    'default_priority' => 'medium',    // Default priority for new tickets
    'max_file_size' => 10240,          // Max attachment size in KB
],

'sla' => [
    'enabled' => true,
    'auto_apply' => true,              // Automatically apply SLA policies
    'near_breach_minutes' => 30,       // Warning before SLA breach
],


'resources' => [
    'admin' => [
        'ticket' => \App\Filament\Admin\Resources\CustomTicketResource::class,
        // ...
    ],
],


ServiceDeskPlugin::make()
    ->knowledgeBase(true)
    ->sla(true)
    ->emailChannels(true)
    ->serviceCatalog(true)
    ->navigationGroup('Service Desk'),

bash
php install.php

 bash
php artisan migrate

 bash
php artisan serve

bash
php artisan key:generate