PHP code example of consolidate / ticket

1. Go to this page and download the library: Download consolidate/ticket library. Choose the download type require.

2. Extract the ZIP file and open the index.php.

3. Add this code to the index.php.

    
        
<?php
require_once('vendor/autoload.php');

/* Start to develop here. Best regards https://php-download.com/ */

consolidate / ticket example snippets


use Consolidate\Ticket\Ticket;
use Consolidate\Ticket\Event\TicketEvent;
use Consolidate\Ticket\Data\Status;

use Symfony\Component\EventDispatcher\EventDispatcher;

$dispatcher = new EventDispatcher();
$dispatcher->addListener('ticket-set-status', function (TicketEvent $event) {
    if ($event->getData() == 'Working On' && $event->getTicket()->getWorker() == 'Mike') {
        $ticket->addTag('PR Disaster');
        $ticket->addComment('This ticket has been touched my Mike. It is possible to salvage it if we act right now!');
    }
});

$ticket = new Ticket();
$ticket->setEventManager($dispatcher);

$ticket->setWorker(new Participant('Mike'));
$ticket->setStatus(new Status('Working On'));
$ticket->addComment('Told customer to shove it!');


$importer = new Importer(new SMTP());

$dispatcher = new EventDispatcher();
$dispatcher->addListener('importer-new-ticket', function (TicketEvent $event) {
    $ticket->setChannel(new Channel('Sales'));

    foreach ($ticket->getData(['Consolidate\Ticket\Data\Comment']) as $comment) {
        $language_detected = $language_detector->detect((string)$comment);
        $ticket->addTag($language_detected);
    }
});