Libraries tagged by Customer support

Cense can help Online Ecommerce Stores Owners in Capturing Leads and Provide Excellent Customer Support on your Ecommerce Store using Conversational AI.

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Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

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Cense can help Online Ecommerce Stores Owners in Capturing Leads and Provide Excellent Customer Support on your Ecommerce Store using Conversational AI.

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Zinrelo is a modern-day, enterprise-grade loyalty rewards program, helping to maximize per-customer revenue through 360-degree customer engagement. It supports omni-channel interactions including desktop web, mobile web, mobile apps and in-store engagements.

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A Magento 2 module that adds a WhatsApp contact button to the storefront, enabling customers to initiate support conversations easily.

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Help your customer easy send request support for your website

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Shows expected restock or shipping ETA for backorder items on product pages, in cart, at checkout, and in order confirmation emails. Reduces uncertainty for customers and cuts merchant support tickets.

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Use the GoodSign.io eSignature API to send document to customers for signing. This package supports document generation from existing templates or via PDF upload with TextTags

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Supports canceled payments initiated by customer

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One checkout flow for both fulfillment modes: Pickup + Delivery, with date + time slot/window selection. Availability is always real: location-based hours, blackout dates, cutoff times, and lead-time rules drive what customers can pick. Delivery includes service-area validation plus distance-based fees (Google Maps support + fallback distance calculation). Flexible delivery pricing: flat rate, per-km, or tiered distance bands. One operations layer for office + kitchen + drivers: every order becomes a trackable fulfillment task. One status lifecycle from order creation to ready / out for delivery / completed, with rescheduling tools when plans change. Built for multi-location businesses that need schedule accuracy, operational control, and clean execution.

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AI-powered storefront assistant for Magento 2. Nora answers product and policy questions instantly, gives signed-in customers live order status and tracking, and hands off to your support team with one click — via desktop Live Chat or the Agent Hunter mobile PWA. Requires Toweringmedia AI Core.

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The ToweringMedia Call for Price Extension for Magento 2 gives you full control over how and when product prices are displayed. Designed for B2B stores, custom products, and high-value catalogs, it lets you hide prices, replace the Add to Cart button, and guide customers into a professional quote-request workflow—without custom development or performance impact. Key Features Hide prices with precisionControl price visibility by category, customer group, product, customer, or store view. Replace Add to Cart with custom actionsSwap Add to Cart for a popup quote form, a dedicated quote page, or a custom URL. Built-in quote request systemCapture qualified leads with a professional form that includes full product context. Admin quote managementView and manage all quote requests in a centralized Magento admin grid. Email notifications & auto-repliesNotify admins instantly and automatically confirm requests for customers. Magento-native & performance-safeBuilt to Magento 2 standards with clean code, caching compatibility, and PHP 8.1–8.3 support.

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Accept.js tokenization (PCI SAQ A-EP) with direct card fields (no iframe) Accept Hosted (PCI SAQ A) supported as an alternative hosted flow Apple Pay: server-side merchant validation, cert management via env.php, domain verification support Google Pay: native sheet UX + automatic gateway ID detection PayPal: processed through Authorize.Net’s wallet integration Saved Cards: Authorize.Net Customer Profiles + opt-in save checkbox + saved card dropdown Webhooks: signed (HMAC-SHA512) endpoint + order history updates + event mapping for refunds/voids/chargebacks Security: encrypted API keys at rest, certs stored outside webroot, SSRF hardening, session transaction validation Modern stack: no Knockout dependencies, REST compatible, modular architecture

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### 1. **Module Overview:** - **Name:** Brand Inventory Manager - **Purpose:** The module dynamically lists all the brands that have products currently in stock on the website, allowing customers to view and browse products by brand. This list updates automatically based on the store's inventory. ### 2. **Key Features:** - **Dynamic Brand Listing:** - The module generates a list of brands that have at least one product in stock. - The list is updated in real-time based on changes in inventory levels (e.g., if a brand's products go out of stock, that brand is removed from the list). - **Filter by Inventory:** - Customers can filter the brand list by product availability, ensuring they only see brands with products they can purchase immediately. - **Brand Page:** - Each brand name in the list is clickable, leading to a dedicated brand page. - The brand page displays all in-stock products for that brand, with options for sorting, filtering, and searching within the brand's catalog. - **SEO-Friendly URLs:** - The module creates SEO-friendly URLs for each brand page, enhancing visibility on search engines. - **Inventory-Based Brand Widget:** - A widget can be placed on various parts of the website (e.g., homepage, sidebar, footer) that highlights popular or new brands with available stock. - **Admin Configuration:** - The admin can configure how brands are displayed (e.g., sorting by popularity, alphabetical order, etc.). - Options to include or exclude specific brands regardless of inventory (e.g., always show premium brands). - **Caching Mechanism:** - To ensure performance, the module uses caching to store brand lists, refreshing only when inventory changes occur. ### 3. **Integration with Other Features:** - **Product Pages:** On each product page, the brand name is linked to the corresponding brand page. - **Search Functionality:** When customers search for a brand name, the search results include the brand page and all relevant products. ### 4. **Customizable Design:** - The module’s front-end is fully customizable, allowing the store’s design team to style the brand listing and pages in line with the overall website design. ### 5. **Reporting and Analytics:** - The module provides reports on brand performance, showing metrics such as which brands are viewed most frequently, which have the highest sales, etc. ### 6. **Multi-Store Support:** - For stores with multiple websites or store views, the module supports configuration per store view, allowing different brands to be highlighted in different regions or languages. This Magento module would be particularly useful for e-commerce stores with diverse product offerings across many brands, ensuring that customers have an efficient way to find and purchase products by their favorite brands.has context menu

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The Inspeya Google Reviews module is designed to integrate Google Reviews into your Magento 2 store. This module allows you to display customer reviews from Google directly on your product pages, enhancing credibility and trustworthiness. With full backend manageability, you can easily configure and display reviews, providing a seamless integration that enhances the customer shopping experience. Key features include real-time review updates, customizable display options. Required dependencies include mhinspeya/backend-mod for support configuration.

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