Use the Fulfillment API to complete the process of packaging, addressing, handling, and shipping each order on behalf of the seller, in accordance with the payment method and timing specified at checkout.

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m-michalis/boxnow-api

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Document describes the API description for partners in order to create and track delivery requests. ## Revision history |Date|Author|Description|Version| |-|-|-|-| |2022-09-22|Šmolík, J.|Add accepted-to-locker parcel event |1.40| |2022-09-08|Šmolík J.| Add support for user to choose partner they want to work with |1.39| |2022-08-10|Šmolík J.| Add /labels:search to download PDF labels for defined criteria |1.38| |2022-08-08|Azizov. J.| Add `region` field to /destinations and /origins endpoints |1.37| |2022-07-27|Vala J.| Add EP for listing shipping label data of parcels order /api/v1/delivery-requests/{orderNumber}/label |1.36| |2022-07-27|Vala J.| Add EP for listing shipping label data of parcel /api/v1/parcels/{id}/label |1.35| |2022-07-22|Vala J.| Add destination_public_id column to csv export of parcels |1.34| |2022-07-08|Vala J.| Add exportCsvUrl to headers ['X-export-url-csv'] to response from /api/v1/parcelsAdd endpoint to export parcels to csv file /ui/v1/parcels.csv |1.33| |2022-06-27|Vala J.| Add width and printerModel query parameters for zpl shipping labels for /api/v1/delivery-requests/{orderNumber}/label.{type} and /api/v1/parcels/{id}/label.{type} |1.32| |2022-06-17|Šmolík, J.| Allow to select return location for delivery request |1.31| |2022-05-25|Vala, J.| Add single labelUrlPdf to headers ['X-labels-url-pdf'] in response from /api/v1/delivery-requests:fromCsv |1.30| |2022-05-25|Vala, J.| Add EP to handle csv import orders printing of shipping label /ui/v1/delivery-requests/{orderImportsNumber}/label.pdf |1.29| |2022-05-20|Vala, J.| Add possibility to overwrite 4 rows in shipping label sender info to /api/v1/delivery-requests endpoint |1.28| |2022-05-04|Azizov, J.| Add state and created filters to to /api/v1/parcels endpoint |1.27| |2022-05-03|Azizov, J.| Add possibility to search parcels to /api/v1/parcels endpoint |1.26| |2022-04-27|Azizov, J.| Add /api/v1/delivery-requests:customerReturns for customer returns delivery requests |1.25| |2022-04-26|Vala, J.| Add createTime, updateTime to parcel list response |1.24| |2022-04-21|Šmolík, J.| Add payment info to parcels |1.23| |2022-02-22|Azizov, J.| Add P408 and P409 error codes |1.22| |2022-02-22|Azizov, J.| Add notifySMSOnAccepted to DeliveryRequest |1.21| |2022-02-01|Šmolík, J.| Add check address delivery endpointAdd /api/v1/simple-delivery-requests for simpler delivery creation |1.20| |2022-01-20|Šmolík, J.| Add P405, P406 and P407 error codes |1.19| |2022-01-10|Šmolík, J.| Add CSV import endpointAdd JWT custom claims descriptionMove 403 error codes to own section |1.18| |2021-12-23|Šmolík, J.| Add new endpoint to confirm AnyAPM delivery of a parcelPartition error codes by HTTP status response |1.17| |2021-12-16|Šmolík, J.| Add new error code P403 |1.16| |2021-12-09|Šmolík, J.| Add new error codes P401, P402 |1.15| |2021-11-30|Šmolík, J.| Add delivery request origin, destination and items fields description |1.14| |2021-11-11|Šmolík, J.| Add endpoint for parcel delivery cancellation |1.13| |2021-11-09|Šmolík, J.| Add X403 error code spec |1.12| |2021-10-14|Šmolík, J.| Add Accepted for return event |1.11| |2021-10-05|Šmolík, J.| Make DeliveryRequest.items required |1.10| |2021-09-22|Šmolík, J.| Add canceled event state and event|1.9| |2021-09-17|Šmolík, J.| Add PDF label URLs to parcels response |1.8 |2021-09-13|Šmolík, J.| Update parcel state enum valuesRemove history event displayName, add type|1.7 |2021-08-25|Azizov, J.| Add possibility to print labels for all parcels in orderMake contact information of origin optional in delivery request|1.6 |2021-08-02|Azizov, J.| Add items metadata to parcel |1.5| |2021-07-15|Šmolík, J.| Add destination expected delivery time |1.4| |2021-06-23|Šmolík, J.| Update money value fields description |1.3| |2021-06-21|Šmolík, J.| Update Requesting a delivery textAdd `name` filter to origins and destinations Rename delivery request code of description to plain descriptionAdd more specific info to value amount fieldsUpdate address country to match ISO CodeUpdate address postal code formattingUpdate origin/destination for delivery requestRemove height, length, width from order itemAdd events to parcel infoUpdate delivery request responseUpdate order number descriptionAdd parcel id filter to /parcelsAdd message to errorMake contact name requiredAdd delivery partner parcel idsRemove order items' code and status |1.2| |2021-06-14|Šmolík, J.| Add a todo to specify client notification type after accepting the order. Let the partner choose to receive an email when successful delivery request is made. Remove `typeOfOrder` from delivery request.Add option to select delivery partner for pickupMake item weight in the order optionalMake origin contact email requiredAdd support to add sender's name when making delivery requestRemove landmark and code from addressAdd new error code or partners not eligible to create COD delivery requestsAdd support to filter destinations/origins by typeAdd support to send compartment size for order item, required for APM originMake `typeOfService` optional |1.1| |2021-06-09|Šmolík, J.|Initial version|1.0| # Setup Register your company through our support. We are going to need - Company name - List of Phone numbers for SMS OTP authentication of people who'll you want to have access to the Partner CMS - List of addresses for pickup points - where do we pickup your order for delivery You will get in return - `OAUTH_CLIENT_ID` - OAuth2 Client ID for authenticating with the Partner API. Keep it safe. Value may vary for each environment. - `OAUTH_CLIENT_SECRET` - OAuth2 Client Secret for authenticating with the Partner API. Keep it safe. Value may vary for each environment. - `API_URL` - Base URL for Partner API ## Environments Product offers multiple environments - Sandbox - For you to test the integration. Limited functionality. - Production - Connected to real end-users. Use with care. Environment setting summary: | Value \ Env | Sandbox | Production | |---|---|---| | `API_URL` | N/A | N/A | | `OAUTH_CLIENT_SECRET` | Contact Support | Contact Support | | `OAUTH_CLIENT_ID` | Contact Support | Contact Support | # API ## Authentication Authentication is based on OAuth2 standard, Client Credentials grant. Token endpoint `/auth-sessions`, see examples below. Client ID and Secret MUST be passed to you from BoxNow support in advance. In order to use the API, you MUST attach the access token to Authorization header as a Bearer token. ### Custom JWT claims You can find additional user information in custom claims under namespace key `https://boxnow.gr`. For example ```json { "iat": 1641980553, "exp": 1641984153, "https://boxnow.gr": { "permission": { "warehouseAsOrigin": true, "anyApmAsOrigin": true, "anyApmToSameApmDelivery": true, "anyApmToSameApmDeliveryWithoutConfirmation": true, "depotAsOrigin": true } } } ``` ## Listing available destinations You can skip this if you don't want to deliver your order to one of our APMs. Use `/destinations` to list available APM locations we can deliver the goods to. You will refer to these records by `id` when requesting delivery later on. ## Requesting a delivery Create a delivery request to delivery your order to the client. Use `/delivery-requests` endpoint for this operation. Once a successful request delivery is made - (optional) we send you an email notifying about successful delivery request creation, if you choose to receive this email - you should fetch the PDF label for each of the parcel from `/parcels/{id}/label.pdf`, print it and stick it to the parcel/s - we send a courier to pick up the labeled parcel/s - we notify the client via email that we have accepted the order from you and its being delivered by us ## Modifying a delivery request After a delivery request is successfully made, you can alter some parts of it later on. Use `/delivery-requests/{id}` endpoint for these modifications. ## Checking on the deliveries You can list parcel related to your delivery requests via `/parcels` endpoint. ## Error codes ### Description of codes for `400 Unprocessable entity` responses - `P400` - Invalid request data. Make sure are sending the request according to this documentation. - `P401` - Invalid request origin location reference. Make sure you are referencing a valid location ID from Origins endpoint or valid address. - `P402` - Invalid request destination location reference. Make sure you are referencing a valid location ID from Destinations endpoint or valid address. - `P403` - You are not allowed to use AnyAPM-SameAPM delivery. Contact support if you believe this is a mistake. - `P404` - Invalid import CSV. See error contents for additional info. - `P405` - Invalid phone number. Make sure you are sending the phone number in full international format, e.g. +30 xx x xxx xxxx. - `P406` - Invalid compartment/parcel size. Make sure you are sending one of required sizes 1, 2 or 3. Size is required when sending from AnyAPM directly. - `P407` - Invalid country code. Make sure you are sending country code in ISO 3166-1 alpha-2 format, e.g. GR. - `P408` - Invalid amountToBeCollected amount. Make sure you are sending amount in the valid range of (0, 5000> - `P409` - Invalid delivery partner reference. Make sure you are referencing a valid delivery partner ID from Delivery partners endpoint. - `P410` - Order number conflict. You are trying to create a delivery request for order ID that has already been created. Choose another order id. - `P411` - You are not eligible to use Cash-on-delivery payment type. Use another payment type or contact our support. - `P412` - You are not allowed to create customer returns deliveries. Contact support if you believe this is a mistake. - `P413` - Invalid return location reference. Make sure you are referencing a valid location warehouse ID from Origins endpoint or valid address. - `P420` - Parcel not ready for cancel. You can cancel only new, undelivered, or parcels that are not returned or lost. Make sure parcel is in transit and try again. - `P430` - Parcel not ready for AnyAPM confirmation. Parcel is probably already confirmed or being delivered. Contact support if you believe this is a mistake. ### Description of codes for `403 Forbidden` responses - `X403` - Account disabled. Your account had been disabled, contact support. - `P414` - Unauthorized parcel access. You are trying to access information to parcel/s that don't belong to you. Make sure you are requesting information for parcels you have access to. ### Description of codes for `503 Service Unavailable` responses | Code | Description | |---|---| | `P600` | Locker bridge communication failed. There has been some error when communicating with the locker bridge. Try again later or contact support. | | `P610` | Geolocation API failed. There has been some error when translating address to gps coordinates. Try again later or contact support. |

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